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Frequently asked questions
Our tours are 1 hour and 45 minutes in duration from dock to dock. We also have an additional 15 minutes of boarding prior to each tour.
Yes, we offer beer, wine, soft drinks, and a full liquor bar for purchase on board. We also offer drink packages that may be purchased from the booth prior to departure.
In the unlikely event we do not see dolphins during a dolphin tour (not valid on sunset tours) you will be able to take another dolphin tour free of charge at a later time. Drink packages purchased during the original tour are not refundable and do not apply to your next dolphin tour.
Yes, we do have restrooms on board for the use of our guests. Please keep in mind that these are marine heads. Please note any signage in the restrooms regarding what may be flushed down the toilets.
Yes, while we are an outdoor activity our open-air lower level does provide shade and protection from the elements. Note that guests in wheelchairs may not be able to access this area based on the size of their wheelchairs.
Unfortunately, you may not bring food on board as we do not have appropriate areas for consumption. We do offer light snacks on board for purchase.
Yes, please visit our private charter section for more information. You may also email email@example.com for more information.
Unfortunately, we do not allow pets on board during our tours unless it is a service animal.
Yes, our ramp is wide enough to cater to most wheelchairs. However, if the wheelchair is wider than 22" the wheelchair will not fit through the lower deck threshold. If so, our wheelchair guest may be confined to the bow (front) area of the boat. We do consider this the best seat in the house. Another option is if the guest does have some walking ability he/she can collapse the wheelchair and the first seat on the inside lower level is just two steps from the threshold. When boarding, our wheelchair guests board last for prime seating on the bow. Our crew is not permitted to lift wheelchairs or any mobility equipment.
Our daily tour schedule changes with the Sunset time throughout the year. Our schedule is updated in real-time when you click on the Book Now section for each tour offered.
Yes, our ramp is wide enough to cater to most strollers. However, if the stroller is wider than 22" the stroller will not fit through the lower deck threshold. If so, the stroller may be confined to the bow (front) area of the boat. We do consider this the best seat in the house. Another option is to collapse the stroller and bring it into the lower cabin to re-open. You are also welcome to leave unneeded strollers on the dock. We are not responsible for unattended strollers but our booth is staffed until the Sunset Cruise departs.
No, one completed waiver is satisfactory for the entire party/group.
No, masks are not required to be worn per CDC guidelines.
You will find the Marina Parking lot at the forth exist out of the roundabout at the end of the bridge when coming to Clearwater Beach. That parking lot is reserved for Marina Activities on a first come, first served basis. We recommend having one person go to our Tropics Booth while the other looks for a parking space. The Booth Staff will give you a parking code that will you allow you to book enough time in the parking space for the duration of your stay in the Marina.
We do our best to notify all guests when in climate weather impacts our tour times. At times we do wait until we can clearly assess the weather as it changes quickly in Florida. You can expect to receive a notification when we have to cancel any tour.
Yes, kids of all ages are permitted on our Happy Hour Dolphin Tour when it is available.